How We Work

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Getting prepared

The first step is always to ask questions about your business and what you aim to achieve from your requested project.

Understanding your customers’ needs and finding out what your competitors are up to will ensure the project has that competitive edge.

Knowing if you already have a domain name, site content and hosting prepared will help estimate the time required for the project.


Setting the parameters

You may have specific ideas in mind or we can work together to define your exact requirements.

We can provide a price and timeframe for specific work requested or propose a solution that fits your budget and timeline.

We usually take a deposit of 25-50% of the project cost (depending on project size) to begin work.


Designing the concept

We like to keep on top of the latest trends in design and coding practices, though we only use them when they suite a client’s project and are compatible with all web browsers tablets and phones.

We start with your ideas and can augment them with our own; mock up designs provided will resonate or offer a fresh perspective to your project suggesting functionality along with aesthetic design.


Building the site

Once a design is approved we can start building the final product to the agreed timeframe.

With larger projects it’s often useful to set milestones along the way so progress can be measured. It’s also possible to set payment instalments (usually 4) for the project along with these if necessary.

We're on Basecamp, and will use this to communicate with you throughout the project - otherwise everything will be ready on schedule.


Attending to detail

We will strive to ensure your project is accurate with no errors or bugs in the code, larger projects require further testing and this will be considered in the project pricing.

Once the project brief has been completed we’ll let you know by email and Basecamp. You will have an opportunity to check our work is of high standard and discuss any finishing tweaks that may be necessary.


Project Completion

Once you give final approval we will invoice you for the remaining balance.

The project may be complete but we are always be happy to answer any questions or provide advice on upgrading or marketing your website.

We recommend trying out one of our SEO Packages to start bringing customers to your site.

We allow for a set number of amendments to ensure the project is complete to your satisfaction – any errors on our part will be corrected free of charge.

work with us to improve your presence online