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Custom web design in Newcastle,
Gateshead & across the UK

Since 2009 I’ve been building websites that bring in enquiries, and I stick around afterwards so your site keeps improving with your business.

WHY BALTIC DESIGN

Built properly. Looked after.

17+

Proven expertise

17 years designing websites that deliver results for North East businesses — from one-person trades to national franchises.

1:1

Personal solutions

No templates, no account managers. You talk to the person who designs and builds your site, and the strategy fits your business, not mine.

Long-term partnership

I believe in relationships. Most of my clients have been with us for years, on care plans that keep their sites secure, fast and growing.

Recent Web Design

Sites I've shipped

Mowbray Advisory: Built on Trust

Mowbray Advisory is an OISC-regulated immigration adviser in Newcastle city centre. It helps individuals, families and businesses with UK visas, settlement and British citizenship, through to urgent bail cases.

What sets it apart is the personal service. Clients deal directly with their adviser from the first conversation to the final decision.

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Hollinside Construction

Hollinside Construction had over 100 reviews and decades of combined experience, but a website that said the same thing on every page and pitched to landlords and small repair jobs.

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The Tanning Shop: nearly tripling traffic across 90+ salons

The Tanning Shop, part of The Feel Good Group, is one of the UK’s largest tanning salon chains, with over 90 locations across the UK and Northern Ireland. As a franchise business, it has to balance a consistent national brand with the flexibility each salon needs locally. I was hired as a Senior Consultant in August 2022.

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Local SEO Website for Dent Repair North East

Dent Repair North East, needed to increase local customer inquiries. Despite offering high-quality services, they struggled with visibility in local search results, which hindered their ability to attract potential clients.  To address this, Dent Repair North East decided to invest in a new, locally optimized website to improve their search engine rankings and drive more traffic.

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Local SEO Website for LMB Residential

LMB Residential, led by Lewis Boakes, operates in the competitive field of chartered surveyors. As a new business without a prior website, LMB Residential struggled with online visibility and lead generation. Recognizing the need for a strong online presence, they aimed to establish their digital footprint and improve local search rankings to attract potential clients effectively.

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Cambridge Research Biochemicals Ltd Website Integration

Cambridge Research Biochemicals Ltd (CRB) is a prominent producer of custom-made peptide and antibody tools, catering to researchers in the pharmaceutical, life science, and academic sectors globally. CRB sought to consolidate three existing websites into one WordPress/WooCommerce site to streamline operations, enhance SEO, and improve user experience.

Key Stakeholders:

  • Emily Humphrys: Managing Director (now former owner)
  • Ling-I Su: Technical Sales Manager

Initial Goals and Objectives:

  • Integrate three websites into one to improve SEO.
  • Reduce administrative complexity and costs.
  • Increase sales through a unified platform.
  • Enhance marketing and communication tools.
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Web Development Billingham | Baltic Design

Epicurium’s Digital Transformation

Epicurium is a UK wholesaler of healthier snacks. It started in 2005 as a small distributor of ambient pouched meals. By 2012 it had become a go-to supplier for innovative, healthier snacking. Today it stocks over 900 products from more than 130 brands, supplying around 2,500 trade customers from a 25,000 sq ft warehouse.

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Ecommerce Design & Development | Baltic Design

Charity Website Design: The Open Spaces Society

The Open Spaces Society, as the oldest national conservation body in the UK, has been dedicated to protecting public spaces and pathways. Recognizing the need to modernize their digital presence to increase donations and member engagement, they embarked on a significant web development project. The primary goal was to revamp the outdated website to become a central hub for vital information and to facilitate donations.

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Charity Web Design | Baltic Design

If your site looks dated, loads slowly or has stopped bringing in enquiries, it’s costing you work. I rebuild existing WordPress sites so they’re fast, easy to use on a phone and clear about what you do, without starting from scratch.

Website Refresh

Does your website work for you?

It’s crucial to regularly assess whether your website delivers leads and sales. Without ongoing updates and checks, your site could succumb to technical problems and security threats like malware.

I can help you overhaul your current website, making it visually stunning and highly functional. I’ll ensure your website not only looks great but also brings a tangible return on investment.

  • Starting at £1500
  • Typically takes 4-6 weeks
  • Best for companies with existing WordPress websites
Let's Talk

New Lead Generation Website

Do you need a brand new website?

Are you ready to establish your presence online? Whether you’re beginning from the ground up or reinventing your current site, our new build services provide all you need to create a strong and memorable online presence.

  • 5-6 pages from £2500
  • Typically takes 8-12 weeks
  • Best for fresh starts or full makeovers
Let's Talk

One North East trades client took 325 enquiries through their website in 2025. Around 70% came from Google search, with nothing spent on ads.

A Newcastle building firm took 13 genuine enquiries through their website in seven weeks. Going by the budgets those customers gave, that’s over £300,000 of potential work, from extensions and loft conversions to full house renovations.

Website + growth

Want the site to keep working after launch?

A new website brings a lift, then most sit untouched. This package keeps yours moving: a lead generation website, then fresh articles published every month, hosting, updates and a plain-English report showing what it’s bringing in.

  • Build from £2,500, then from £400 a month
  • Articles, hosting, updates and reporting included
  • Best for businesses that want steady enquiries from Google
Let's Talk

For tradespeople

More calls from Google, without paying for ads?

A one-page website built to show up when people nearby search for your trade, plus the work that gets you found: your Google Business Profile, reviews and local listings, looked after every month. One double glazing repair firm I work with took 325 enquiries in 2025, around 70% of them from Google search, with nothing spent on ads.

  • From £1,200, then £25 a month
  • Best for sole traders and small firms in the North East
  • You keep doing the work, I keep the phone ringing
See how it works

One North East trades client took 325 enquiries through their website in 2025. Around 70% came from Google search, with nothing spent on ads.

HOW IT WORKS

Our web design process.

Six steps, no surprises. You’ll know where the project is at every stage — and who to ring.

Research & Discovery

I begin by understanding your business, your goals, and your audience. For complex projects, a paid discovery session is recommended to develop a precise project blueprint.

Strategy

Smart strategies tailored to meet your specific needs. By planning content to engage and convert effectively, your website becomes a vital marketing tool.

Web Design

By integrating color, typography, and layout, we solve communication challenges and create sites that captivate and engage from the first look.

Web Development

Transforming designs into functional realities, I emphasize speed, intuitive navigation, and responsive design for superior performance across all devices.

Testing and Optimization

Rigorous pre-launch testing and finely-tuned SEO ensure your website is quick to load, highly visible, and effective at converting visitors into customers.

Ongoing Support

We offer website security, continuous support, regular updates, and proactive website maintenance to ensure your site always performs at its best. I’ll stick around to help you grow!

FREQUENTLY ASKED

Questions we get a lot.

What Clients Say

Our Reviews

Start a Conversatuon

Work with me to grow online

Tell me what you’re working on. I’ll reply within one working day with honest advice, a rough quote, or a short call if it needs one.

Studio
55 Oakfield Road, Gateshead NE11 0AA
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